CPPIB increased its exposure to Brazilian tech with a US$85m investment in Mutant, a contact center technology software platform, with participation from debt investor Adams Street. Mutant spun out of Genesys Prime, the Brazilian operation of Genesys, which was acquired by British PE firm Permira in 2011. Permira and US VC firm Technology Crossover Ventures made their first Brazilian direct investment in Mutant in 2016. Mutant’s acquisitions since 2016 include Dextra, TSA, CCM7 and U-Near.
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