B Capital led a USD50m Series C for Yalo, a Mexican customer service management platform that runs on WhatsApp and Facebook Messenger. B Capital led a USD15m Series B in 2020…
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US-based VC Five Elms Capital invested US$25m in Playvox, a Colombian customer service performance monitoring platform focused on chat and email. Five Elms Capital also led a US$7m investment in…
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KaszeK Ventures led a R$20m Series A in OmniChat, a Brazilian chat-based customer service platforms that uses WhatsApp, Facebook Messenger, and SMS, with follow-on from Honey Island Capital, a seed…
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B Capital Group led a US$15m Series B in Yalochat, a Mexican conversational customer service management platform that runs on WhatsApp and Facebook Messenger, with participation from Sierra Ventures. Sierra Ventures…
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SoftBank led a US$140m investment in VTEX, a Brazilian ecommerce SaaS platform, with participation from Gávea Investments and Constellation Asset Management. Riverwood Capital and Naspers invested previously. (TechCrunch) E-commerce now…
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DOMO Invest, Bossa Nova Investimentos, and GV Angels invested R$2.2m in Resolvvi, a Brazilian customer service platform for compensating flight passengers. In 2018, Resolvii raised R$150k from WOW Aceleradora. (Baguete)…
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Chile Ventures invested US$200k in ZeroQ, a Chilean startup with a “smart line” customer service app for corporate clients. (Economía y Negocios) La startup, que permite conseguir números de atención…